Privacy Policy

2. Information We Collect

We collect the following types of information when you interact with our website or services:

• Personal Details: name, email, phone number, address (for orders or consultations)

• Payment Information: processed securely by Stripe or other payment providers; we do not store your card details.

• Technical Data: IP address, browser type, device data, and analytics cookies for performance and user experience improvements.

• Communication Data: messages or inquiries submitted via our contact forms.

3. How We Use Your Data

We process your data for the following purposes:

• To process and deliver your orders or bookings.

• To communicate with you about your purchases or inquiries.

• To improve website performance and user experience.

• To send marketing updates (only with your consent).

• To comply with legal obligations (e.g., tax records, invoicing).

4. Legal Basis for Processing

Your data is processed based on:

• Contractual necessity: fulfilling orders or services you request.

• Legal obligation: compliance with tax or accounting laws.

• Consent: when you opt in for newsletters or marketing.

• Legitimate interest: maintaining website security and analytics.

5. Data Retention

We retain your personal data only as long as necessary for the purposes collected, or as required by law (e.g., financial records for 5 years under Greek tax law).

6. Sharing of Information

We do not sell or rent personal data.
Your data may be shared only with:

• Payment processors (e.g., Stripe) for secure transactions.

• Shipping partners to deliver your orders.

• Website hosting and analytics providers for functionality and maintenance.
  All third parties are bound by GDPR-compliant agreements.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, limited access, and SSL-secured connections.

8. Your Rights (Under GDPR & Greek Law)

You have the right to:

• Access and obtain a copy of your personal data.

• Request correction or deletion of inaccurate data.

• Withdraw consent at any time (for marketing communications).

• Request restriction or object to data processing.

• Request data portability (transfer to another controller).

• Lodge a complaint with the Hellenic Data Protection Authority (HDPA) at www.dpa.gr.

9. Cookies

We use cookies to improve your browsing experience. You can accept or reject cookies via your browser settings or our website’s cookie banner. See our Cookie Policy for more details.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. Updates will be posted here with a new “Last Updated” date.

11. Contact Us

For questions about this Privacy Policy or your personal data:
📧 info@studiofloralart.com
📍 Athens, Greece